Rapid X
At Rapid X, we help enterprises streamline service management, accelerate Agile transformation, and modernise their ITSM operations. With a background in SAP, digital transformation, and enterprise IT strategy, we bring a unique perspective to businesses looking to extract the maximum value from their IT investments. Our team of certified experts work with you to implement, integrate, and enhance Atlassian tools, ensuring they deliver maximum value across the business. With vast experience across ITSM, Agile, and Cloud, we provide expert guidance, tailored implementations, and ongoing support to ensure your teams get the most out of their Atlassian investment. Whether you’re looking to improve collaboration, automate processes, or even save money on your license usage, we’re here to help you succeed. Our key offerings: IT Service Management (ITSM) & Enterprise Service Management (ESM) We specialise in Jira Service Management (JSM) implementations, helping IT and business teams automate service requests, incident management, and change control. Cloud Migrations & Atlassian Optimisation As companies transition from Data Center & on-premise setups to Atlassian Cloud, we provide cloud migration roadmaps, execution, and post-migration optimisation. Our expertise spans AWS, Azure, and private cloud hosting, ensuring that your Atlassian stack is secure and scalable. Go Agile! We empower teams to adopt Agile at scale, using Jira and Confluence to drive collaboration and efficiency. From Scrum and Kanban transformations to full-scale Agile enterprise adoption, we ensure your teams can work smarter and deliver faster. Custom Atlassian Solutions & Integrations We extend the power of Atlassian tools by integrating Jira, Confluence, and Bitbucket with SAP, Microsoft, and third-party enterprise systems. Whether it's automating change requests from Jira to SAP, enhancing workflows with AI, or integrating ITSM processes with Microsoft Teams, we deliver solutions tailored to your business needs. Light touch, expert assistance Keep your Atlassian tools running smoothly with expert-led support tailored to your business needs. Whether it's troubleshooting, optimisation, or ongoing advisory, we ensure your systems stay reliable, secure, and aligned with your goals.